Support before reporting a technical problem, please check this list of common problems and our suggested solutions here We expect you to read and understand these docs, and to have a clear vision for what you want to do before requesting oauth access. Please post gameplay and quest related questions in the gameplay help forum and please post bug reports in the bug reports forum
We can not restore dead hardcore characters or lost items for any reason The game is completely free and will never be pay to win. This is a general policy and we do not make exceptions
It is designed around a strong online item economy, deep character customisation, competitive pvp and ladder races