To permanently close your outlook.com email account, you need to close your microsoft account If you're using an exchange email account, you can delete the offline outlook data file (.ost) and outlook will recreate the offline outlook data file (.ost) the next time you open outlook. When you close your microsoft account, your email and contacts are deleted from our servers and can't be recovered.
Closing a microsoft account means you won't be able to use it to sign in to any microsoft products or services, including outlook.com or hotmail, onedrive, xbox, skype, office or microsoft 365, rewards and microsoft certification. If you are still seeing this issue, restart outlook a couple of times so it can pick up the service change. Removing an email account from classic outlook for windows doesn't deactivate the email account
Once you delete an account from outlook, you'll no longer be able to send and receive mail from that account in outlook. Sign out of hotmail or outlook.com sign out of hotmail or outlook.com to sign out of outlook.com or hotmail, follow the steps below To sign out, go to outlook.com Select your account initials or account picture at the top corner of your inbox
Close outlook, and then open it normally If outlook isn't stuck at a screen that says processing, or this didn't resolve your issue, continue to the steps below. If you are having problems with outlook, there are a few things we can help with to get you back to sending and receiving your email Select a tab option below for the version of outlook you're using.
Read the list of actions you should take before closing your account, and perform all that apply to you On june 25th, 2019, the outlook team made a change to the service to fix this issue
